Shipping & Refunds


The goods are shipped via Hong Kong Post (air mail). We ship from Monday to Friday (excluding our holidays). Paypal and all major credit cards are accepted.

To know the shipping cost just put the medicine into the shopping cart and choose the destination country. The system will show the exact shipping cost which is calculated by weight.

We ship by Air Parcel (Delivery time 5-14 days) and EMS (3-8 days to most countries). You can choose the most suitable way when check out. The rates we charge are what Hong Kong post is charging.

Currently we don't ship to Germany and Italy due to their customs regulations. does not take responsibility for any customs fees that may incur as they are completely beyond our control

Return Policy.

Returns are accepted within 2 weeks from the date of receiving the package from the customer. All returned products must be unopened, unused and undamaged. Refunds are processed only for the package cost and not for shipping cost.

To initiate the return process, please contact us by email before sending the package back. The returns sent back without prior notification will not be considered as proper return and is a subject of discussion.

Refunds are processed by Paypal within 3 business days of after receiving the package.

All returned goods are subject to inspection prior to giving credit.